Getting Help and Support

Your feedback is very important to us. To receive technical support for the tools provided in this product and technical information including FAQ's and product updates, you need to register for an Intel(R) Premier Support account at the Registration Center.

This package is supported by Intel(R) Premier Support. Direct customer support requests at:

https://premier.intel.com

General information on Intel(R) product-support offerings may be obtained at:

http://www.intel.com/software/products/support

The Intel(R) MPI Benchmarks home page can be found at:

http://www.intel.com/go/imb

When submitting a support issue to Intel(R) Premier Support, please provide specific details of your problem, including:

Submitting Issues

  1. Go to https://premier.intel.com

  2. Log in to the site. Note that your username and password are case-sensitive.

  3. Click on the Submit Issue link in the left navigation bar.

  4. Choose Development Environment (tools, SDV, EAP) from the Product Type drop-down list. If this is a software or license-related issue, choose the Intel(R) Cluster Studio [XE], Linux* or the Intel(R) Cluster Studio [XE], Windows* from the Product Name drop-down list.

  5. Enter your question and complete the required fields to successfully submit the issue.

NOTE:

Notify your support representative prior to submitting source code where access needs to be restricted to certain countries to determine if this request can be accommodated.

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