Key Features and Benefits
HP Insight Diagnostics simplifies the process of effectively identifying, diagnosing, and isolating hardware issues.
In addition to robust management tools, service tools can be invaluable in quickly resolving system problems. In order to streamline the service process and resolve problems quickly, it is necessary to have the right information available at the time that a service call is placed. Insight Diagnostics helps provide higher system availability through the following features:
- Survey - Gathers and stores hardware configuration information.
- Hardware Testing - Provides for testing of critical hardware components and logging of failures.
- Integrated Management Log (IML) - Insight Diagnostics can manage the system Integrated Management Log (on supported systems).
- Diagnose - Used for diagnosing of hard drives attached to HP Smart Array Controller and power supplies that are deemed diagnosable.
This combination of features simplifies the service process and minimizes downtime experienced by a server.
Typical uses of Insight Diagnostics are:
- Testing and diagnosing apparent hardware failures
- Documenting system configurations for upgrade planning, standardization, inventory tracking, disaster recovery, and maintenance
- Saving configuration information for in-depth troubleshooting