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Introduction

HP SUM overview

Deploying HP SUM

Running HP SUM

Deploying firmware for ProLiant servers using the Service Pack for ProLiant

HP SUM supported firmware for ProLiant servers

Deploying firmware for ProLiant servers using the HP Smart Update Firmware DVD

Deploying Integrity firmware bundles with HP SUM

HP SUM supported firmware for Integrity servers

Deployment modes

Deployment scenarios

Disabling BitLocker to permit firmware updates

Using the HP SUM GUI

Keyboard support

Source selections

Setting Proxy Server options

Using multiple repositories

Adding the repository

Editing the repository

Removing the repository

Configuring the components

Downloading components for target discovery

Updating mixed ProLiant and Integrity environments

Selecting the targets

Inter-target dependency

Dependency checking

Target types

Finding and discovering targets

Adding a single target

Updating VMware firmware

Entering target credentials

Editing a target

Removing a target

Managing groups

Pending firmware updates for iLO (HP Integrity servers only)

Reviewing and installing updates

Installing updates

Aborting an installation

Viewing failed dependencies

Selecting bundles

Selecting components

Selecting devices

Viewing firmware details

Viewing firmware mismatch details (HP Integrity servers only)

Installation options

Reboot options

Scheduling updates

Generating and viewing reports

Generating a Report

Viewing a report

Advanced topics

Configuring IPv6 networks

Configuring IPv6 for Windows Server 2003

Configuring IPv6 for Windows Server 2008

Configuring IPv6 for Linux

Network ports used by HP SUM

Troubleshooting

Recovering from an installation failure

Collecting trace directories

Recovering from a discovery failure

Troubleshooting connection errors

HP SUM hangs during discovery

HP SUM hangs during boot

Recovering from a loss of Linux remote functionality

Configuring firewall settings

Recovering from a blocked program on Microsoft Windows

Configuring Windows firewall settings

Recovering from operating system limitations when using a Japanese character set

Displaying the user-specified reboot message using a Japanese character set when running on a Linux operating system

Rebooting with the user-specified reboot message using a Japanese character set when running on a Windows operating system

Running in a directory path containing multi-byte characters

Recovering a lost HP SUM connection

HP Smart Update Firmware DVD and SPP mounted using iLO virtual media

Troubleshooting HP SUM in IPv6 networks

Troubleshooting HP SUM in IPv6 Windows Server 2003 environment

Troubleshooting HP SUM in IPv6 Windows Server 2008 environment

Troubleshooting HP SUM in IPv6 Red Hat and Novell SUSE-based Linux environments

Microsoft Windows displays a Found new hardware message

Non-matching systems error reported when building source Linux RPMs or installing Linux RPMs built from source

Linux component version discrepancy for source RPMs

HP SUM displays No components found in the selected repository(ies) message

Installation of components failed with 'Update returned an error' when installing Linux RPMs

HP SUM fails on Windows hosts due to McAfee firewalls

HP SUM prevents an upgrade of Virtual Connect firmware if the VC health is invalid or bad health state.

Downgrade of ProLiant G6 Server ROM from 2010.03.30 or later to 2010.03.01 or earlier using HP SUM is not supported

ProLiant G2, G5, and G6 Servers - After Upgrading to the May 2011 (or Later) Revision of the System ROM, Special Steps Must Be Performed if it Is Necessary to Downgrade the System ROM to Revisions Earlier Than May 2011

Support and other resources

Information to collect before contacting HP

How to contact HP

Subscription service

Documentation feedback

Related information

Typographic conventions

HP Insight Remote Support software

Documentation feedback

Acronyms and abbreviations