User Interface

Navigation

The Insight Diagnostics home page contains the following tabs: Survey, Test, Diagnose, Status, Log, and Help. These tabs separate the major functions of Insight Diagnostics.

Survey Tab

The Survey tab allows you to view important system configuration information. You can view information from a variety of categories in a Summary view or an Advanced view. The Summary view limits the amount of data displayed, while the Advanced view shows all the data in the selected category. Regardless of whether you choose Advanced or Summary view, the following categories of information are available on the Survey menu:

Survey information can be saved by selecting the Save button at the bottom of the Survey tab. Survey information will be saved in HTML format and can be viewed by any standard web browser.

Note: To save a complete Survey session, you must select Save Entire Survey(All, Advanced) in the popup box otherwise only the selected portion of the survey will be saved.

Diagnose Tab

The Diagnose feature of the HP Insight Diagnostics Offline Edition enables high system availability by performing various non-intrusive, in-depth system and component checks.

The HP Insight Diagnostics Diagnose feature performs Hardware Diagnosis on the following devices:

To start Hardware Diagnosis:

  1. Click the Diagnose tab
  2. Select the device to diagnose
  3. Click the Diagnose button

If the System does not have any logical volumes or power supplies that are diagnosable, the following message appears:
System does not have any diagnosable devices installed.

Test Tab

Insight Diagnostics provides the capability to test all the major pieces of hardware in the system. Test progress is displayed on the Status tab. Detailed test results are displayed on the Log tab. There are three types of tests:

There are two different testing modes:

Tests can be further configured and customized by using the following attributes:

To begin testing:

  1. Select the Test tab
  2. Select the sub-tab of the Test Type to perform (Quick, Complete or Custom)
  3. Select the Test Mode (Interactive or Unattended)
  4. Choose how you want the test to be executed, either by a Number of Loops or by Total Test Time.
    When choosing to run the test over a specified number of loops, enter the number of loops to perform. If you desire to have the diagnostic test for a specified time period, enter the amount of time in minutes.
    NOTE: Testing will automatically stop, if one test loop has been completed, when the elapsed test time has reached the specified time limit.
  5. Select which devices (Quick and Complete tests) or which tests (Custom) to run
  6. Click on Begin Testing to start the test.
    The Status tab will automatically become selected and the Test tab will be disabled until testing completes.

While tests are being performed, the user can monitor the progress in the Status tab. Any errors that are detected are summarized in the Error Log.

To view all test failure information, select the Error Log. To view the status of all testing that has been performed, select the Log tab.

Status Tab

The Status tab displays the status of the currently running Diagnose tests, currently running tests or the last run tests if applicable. Failure of the test is indicated by red colored progress bar and test pass is indicated by green color.

Test Status

Test Status shows main progress bar which displays the percent complete of the current set of tests as well as duration information. A table below the progress bar displays statistics for each individual device. Tests in progress can be cancelled by pressing the Cancel button.

Note: Due to the nature of some tests, the tests may not cancel immediately. During this time, the status of the tests will be 'canceling' until the test can reach a stopping point.

After testing has completed, the Retest button allows you to run the last set of tests that were executed again. This allows you to re-run the set of tests without having to go back to the test selection page.

Note: If you wish to retest only those devices that failed, perform a Custom test. You can specify the number of retries to perform in the parameter settings for each test.

The Status page also shows:

Tests can have the following condition status:

The progress and status of offline quick,complete or custom testing appears on Status Tab

Diagnose Status

In addition to above information,Diagnose Test Status also shows the following device-specific information:

Note: Warnings: The Warnings are purely informational related to the specific device.To view detailed information, refer to Diagnosis Log

The progress and status of the Diagnose process appears on the Status tab when Diagnose completes.The Device Diagnosis sections display device-specific details,test results and details of each device.

Log Tab

The Log tab consists of four views:

Diagnosis Log

Detailed results of Diagnose appear in the Diagnosis log on the Log tab. The Diagnosis log displays the following information:

Note: To clear the contents of the Diagnosis log, click the Clear Diagnosis Log button. To save the Diagnose log to an HTML file onto a storage device such as a USB disk or diskette, click the Save button.

Test Log

The Test Log displays all the tests that have been executed with the following information:

The Clear Test Log button will clear the contents of the Test Log.

The Save button will allow the user to save the Test Log to a file in HTML format.

Error Log

The Error Log displays any errors that have occurred either during the startup of Insight Diagnostics or during testing. The following information is displayed:

The Clear Error Log button will clear the contents of the Error Log.

The Save button will allow the user to save the Error Log to a file in HTML format.

Integrated Management Log

The IML records system events, critical errors, power-on messages, memory errors, and any catastrophic hardware or software errors that typically cause a system to fail. The IML allows the manipulation of this data. Insight Diagnostics has the ability to add notes to, clear, and mark for repair items in the IML (on supported systems). The Integrated Management Log displays the following information:

The severity of the event and other information in the IML helps to quickly identify and correct problems, thus minimizing downtime. The severity of the event can be classified as one of the following:

The IML has several capabilities to enhance the ability to identify, correct, and document server health. The following features are supported:

System Event Log

The System Event Log (SEL) records events relating to system sensors. A System Event Log entry displays the following information:

The Clear SEL button will clear the contents of the Error Log.

The Save button will allow the user to save the SEL a file in HTML format.

Help Tab

The Help tab contains information that can assist a user in working with Insight Diagnostics. The following features are available: