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Troubleshooting

List of topics:

Collecting trace directories

Troubleshooting connection errors

Recovering from network errors

HP SUM hangs during discovery

Running in a directory path containing double-byte characters

Recovering from operating system limitations when using a Japanese character set

Recovering from a blocked program on Microsoft Windows

Troubleshooting HP Smart Update Manager in IPv6 networks

HP SUM found new hardware message

HP SUM fails on Windows Vista® due to McAfee firewalls

Virtual Connect firmware upgrade using HP SUM fails if VC reports an invalid or bad health state

More information

HP SUM Help Contents

HP SUM Glossary

To download the HP SUM User Guide, go to the HP website.