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Introduction
HP SUM overview
Deploying HP SUM
Running HP SUM
Deploying firmware for HP ProLiant servers using the HP Service Pack for ProLiant
HP SUM supported firmware for HP ProLiant servers
Deploying HP Integrity Smart Update Firmware bundles with HP SUM
HP SUM supported firmware for Integrity servers
Deployment modes
Deployment scenarios
Choosing HP SUM or HP SIM
Disabling BitLocker to permit firmware updates
Using the HP SUM GUI
Keyboard support
Source selections
Setting Proxy Server options
Using multiple repositories
Adding the repository
Editing the repository
Removing the repository
Configuring the components
Downloading components for target discovery
Setting a schedule to download updates from the web
Creating a custom baseline in HP SUM
Filtering a custom baseline
Saving a custom baseline
Updating mixed HP ProLiant and HP Integrity environments
Selecting the targets
Inter-target dependency
Dependency checking
Target types
Finding and discovering targets
Adding a single target
Updating VMware firmware
Entering target credentials
Editing a target
Removing a target
Managing groups
Pending firmware updates for iLO (HP Integrity servers only)
Reviewing and installing updates
Installing updates
Aborting an installation
Viewing failed dependencies
Selecting bundles
Selecting components
Selecting devices
Viewing firmware details
Viewing firmware mismatch details (HP Integrity servers only)
Installation options
Reboot options
Scheduling updates
Generating and viewing reports
Generating a Report
Viewing a report
Advanced topics
Configuring IPv6 networks
Configuring IPv6 for Windows Server 2003
Configuring IPv6 for Windows Server 2008
Configuring IPv6 for Linux
Network ports used by HP SUM
Troubleshooting
Installation issues
Components do not appear on the Select Items to Install screen or do not deploy from the silent console mode
Collecting trace directories
The Update returned an error message appears
Installation failed when installing Linux RPMs
Discovery and connection issues
The connection error or Discovery Failed message appears
Troubleshooting connection errors
HP SUM stalls during discovery
The Unable to Access Host message appears
Configuring firewall settings
A Microsoft Windows Security Alert appears
Configuring Windows firewall settings
HP SUM fails on Windows hosts due to McAfee firewalls
IPv6 network issues
Troubleshooting HP SUM in IPv6 Windows Server 2003 environment
Troubleshooting HP SUM in IPv6 Windows Server 2008 environment
Troubleshooting HP SUM in IPv6 Red Hat and Novell SUSE-based Linux environments
Operation issues
HP SUM stalls during boot
HP SUM connection is lost during iLO or NIC firmware update
The user-specified reboot message does not appear when using a Japanese character set on a Linux operating system
Automatic reboot does not occur when using the user-specified reboot message with a Japanese character set on Windows
HP SUM stalls when run in a directory path that contains multi-bye characters
Microsoft Windows displays a Found new hardware message
Non-matching systems error reported when building source Linux RPMs or installing Linux RPMs built from source
Linux component version discrepancy for source RPMs
No components found in the selected repositories message appears
HP SUM prevents an upgrade of Virtual Connect firmware if the VC health is invalid or bad health state.
HP ProLiant G6 Server ROM downgrade from 2010.03.30 or later to 2010.03.01 or earlier with HP SUM is not supported
For HP ProLiant G2, G5, and G6 servers, after upgrading to the May 2011 (or later) revision of the system ROM, perform special steps if downgrading the system ROM to revisions earlier than May 2011 is required
Support and other resources
Information to collect before contacting HP
How to contact HP
Subscription service
Related information
Typographic conventions
HP Insight Remote Support software
HP Insight Online
Documentation feedback
Acronyms and abbreviations