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Introduction

HP SUM overview

Deploying HP SUM

Running HP SUM

Deploying firmware for HP ProLiant servers using the HP Service Pack for ProLiant

HP SUM supported firmware for HP ProLiant servers

Deploying HP Integrity Smart Update Firmware bundles with HP SUM

HP SUM supported firmware for Integrity servers

Deployment modes

Deployment scenarios

Choosing HP SUM or HP SIM

Disabling BitLocker to permit firmware updates

Using the HP SUM GUI

Keyboard support

Source selections

Setting Proxy Server options

Using multiple repositories

Adding the repository

Editing the repository

Removing the repository

Configuring the components

Downloading components for target discovery

Setting a schedule to download updates from the web

Creating a custom baseline in HP SUM

Filtering a custom baseline

Saving a custom baseline

Updating mixed HP ProLiant and HP Integrity environments

Selecting the targets

Inter-target dependency

Dependency checking

Target types

Finding and discovering targets

Adding a single target

Updating VMware firmware

Entering target credentials

Editing a target

Removing a target

Managing groups

Pending firmware updates for iLO (HP Integrity servers only)

Reviewing and installing updates

Installing updates

Aborting an installation

Viewing failed dependencies

Selecting bundles

Selecting components

Selecting devices

Viewing firmware details

Viewing firmware mismatch details (HP Integrity servers only)

Installation options

Reboot options

Scheduling updates

Generating and viewing reports

Generating a Report

Viewing a report

Advanced topics

Configuring IPv6 networks

Configuring IPv6 for Windows Server 2003

Configuring IPv6 for Windows Server 2008

Configuring IPv6 for Linux

Network ports used by HP SUM

Troubleshooting

Installation issues

Components do not appear on the Select Items to Install screen or do not deploy from the silent console mode

Collecting trace directories

The Update returned an error message appears

Installation failed when installing Linux RPMs

Discovery and connection issues

The connection error or Discovery Failed message appears

Troubleshooting connection errors

HP SUM stalls during discovery

The Unable to Access Host message appears

Configuring firewall settings

A Microsoft Windows Security Alert appears

Configuring Windows firewall settings

HP SUM fails on Windows hosts due to McAfee firewalls

IPv6 network issues

Troubleshooting HP SUM in IPv6 Windows Server 2003 environment

Troubleshooting HP SUM in IPv6 Windows Server 2008 environment

Troubleshooting HP SUM in IPv6 Red Hat and Novell SUSE-based Linux environments

Operation issues

HP SUM stalls during boot

HP SUM connection is lost during iLO or NIC firmware update

The user-specified reboot message does not appear when using a Japanese character set on a Linux operating system

Automatic reboot does not occur when using the user-specified reboot message with a Japanese character set on Windows

HP SUM stalls when run in a directory path that contains multi-bye characters

Microsoft Windows displays a Found new hardware message

Non-matching systems error reported when building source Linux RPMs or installing Linux RPMs built from source

Linux component version discrepancy for source RPMs

No components found in the selected repositories message appears

HP SUM prevents an upgrade of Virtual Connect firmware if the VC health is invalid or bad health state.

HP ProLiant G6 Server ROM downgrade from 2010.03.30 or later to 2010.03.01 or earlier with HP SUM is not supported

For HP ProLiant G2, G5, and G6 servers, after upgrading to the May 2011 (or later) revision of the system ROM, perform special steps if downgrading the system ROM to revisions earlier than May 2011 is required

Support and other resources

Information to collect before contacting HP

How to contact HP

Subscription service

Related information

Typographic conventions

HP Insight Remote Support software

HP Insight Online

Documentation feedback

Acronyms and abbreviations